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Join Intelligent Light

Intelligent Light has been providing advanced technology for graphics, visualization, and post-processing since 1984. Our flagship product is FieldView, the world's leading CFD post-processing software. Intelligent Light maintains comfortable offices that are located within minutes of New York City and all of the rich cultural and social resources of the metropolitan area. Our work environment is dynamic, and the work is enriching ... even exciting.

Intelligent Light is an equal opportunity employer and we offer a benefit and compensation package that is commensurate with other high technology businesses in the greater New York area. We seek candidates who possess well organized work habits, a positive attitude, and the ability to work well with others.

FieldView customer support and documentation engineer

Intelligent Light is seeking a talented and motivated individual at BS degree level (or above) to join the FieldView team as our customer support and documentation engineer. You will report to the FieldView product manager and be responsible for:

  • pre- and post-sales customer support via email and direct telephone response
  • tracking and documentation of support cases from opening through closure
  • support database management and status reporting
  • technical support to sales and marketing staff and international distributors
  • customer training (occasional) on-site teaching involving travel
  • development of course training notes and supporting tutorials
  • authoring and updating FieldView user documentation, install and release notes, etc.
  • installing, learning, operating, and testing many commercial CFD codes provided by CFD industry partners
  • assisting with FieldView Q/A and testing
  • staying abreast of the LINUX/UNIX workstation/PC hardware and graphics offerings
  • creating tutorials and other training materials to help our customers
  • small amounts of software development (converters, translators, etc.)

Required skills:

  • minimum of two years experience with CFD analysis; experience with commercial solvers (Fluent, Star-CD, etc.). In-house/proprietary solver experience a plus
  • excellent oral and written communication skills
  • minimum of two years experience with LINUX/UNIX O/S and Windows/XP O/S
  • technical writing (either product documentation or research papers)
  • demonstrated experience with Adobe FrameMaker and Adobe Acrobat

Useful skills that may “make the difference” in our selection among candidates:

  • work experience supporting users of scientific and engineering software
  • experience with FieldView
  • experience with other visualization and post-processing software such as Tecplot, EnSight, or Fluent-Post
  • operational knowledge of commercial CFD codes (such as STAR-CD, FLUENT, CFX)
  • computer graphics (OpenGL, virtual reality, graphics cards), hardware experience with SGI, HP, Sun, ATI, NVidia
  • numerical programming in either FORTRAN or C
  • MS Word, PowerPoint, Adobe Distiller, Adobe Photoshop
  • web development and implementation experience (HTML, XML, CGI)

The above contract position requires U.S. citizenship or permanent residency status due to the export control nature of certain projects. Salary is commensurate with experience.

If you feel you meet the above requirements and find this the kind of career opportunity you are looking for, send a resume and a cover letter outlining your unique qualifications for this position to:

Intelligent Light
Attn: Recruitment
301 Route 17N - 7th Floor
Rutherford, NJ 07070

Fax: (201) 460-0221

E-mail:

For electronic mail, please submit resumes in plain text format. Intelligent Light does not accept unrequested e-mail attachments.